Terms and Conditions

Last updated: 1st April, 2023.

The Terms & Conditions explains how information is collected, used and disclosed by us, Taxpal Africa (Taxpal), with respect to your access and use of our Tax Remittance Solution, which is provided through Taxpal website and/or mobile application - www.taxpal.africa

1.0 Introduction

These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full.You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website/Application if you a minor.

2.0 Intellectual Property Rights.

Other than content you own, which you may have opted to include on this Website, under these Terms, Taxpal and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.

3.0 Restrictions

You are expressly and emphatically restricted from all of the following:

  1. Publishing any Website material in any media;
  2. Selling, sublicensing and/or otherwise commercializing any Website material;
  3. Publicly performing and/or showing any Website material;
  4. Using this Website in any way that is, or may be, damaging to this Website;
  5. Using this Website in any way that impacts user access to this Website;
  6. Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. Using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and Taxpal may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

4.0 Your Content

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Taxpal a non-exclusive, worldwide, irrevocable, royalty-free, sub-licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Taxpal reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

Use and Disclosure of Your Personal Information

We will use and disclose your Personal Information only as follows:

  1. To promote use, including continued use, of our Services. For example, if you leave your personal information when you visit our Website and do not sign up for any of the Services, we may send you one or more emails asking whether you wish to sign up. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.
  2. To bill and collect sums owed to us. Uses for this purpose include sending you emails, invoices, receipts and notices of delinquency, to alert you if we need a different credit card number, and to otherwise try to collect money owed. We use third parties to handle secure credit card transaction processing and send billing information to such third parties, who maintain all information in confidence, to process your orders and credit card payments.
  3. To send you System Alert Messages to let you know about temporary or permanent changes to our Services including planned outages, new features offered, version updates, point releases, major releases, abuse warnings, changes to our Privacy Policy and possibly other documents and agreements.
  4. To help enforce compliance with our Terms of Use and applicable law including, but not limited to, helping to create credit bureau information, to develop and test algorithms, heuristics and other methods and tools for detecting violations and to apply those methods and tools.
  5. To provide customer support and obtain feedback.
  6. To protect the rights and safety of us and our employees, Customers, owners, officers and others.
  7. To meet legal requirements such as complying with court orders and valid subpoenas.
  8. To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
  9. To prosecute and defend a court, arbitration or similar proceeding.
  10. To support and improve the Services we offer including adding features and providing benchmarking and other comparison information regarding, for example, the relative success of a Customers compared to other institutions in the same or different regions. Benchmarking and similar information is derived from aggregating and analyzing data.
  11. To communicate with you concerning your account for an informational, as opposed to promotional, purpose.
  12. To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such an event, any acquirer will be subject to our obligations under this Privacy Policy.
  13. To send you informational and promotional materials that you elect ("opt-in") to receive.
  14. Verify your Identity
  15. Manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; Detect, prevent or remediate violation of Laws, Regulations, Standards, Guidelines and Frameworks
  16. Track information breach and remediate such identified breaches; Manage and protect our information technology and physical infrastructure
  17. Contact you at any time through your provided telephone number, email address or other contact details;
Customer Data

Your clients and your information is stored on a secure server. We do not, under any circumstances, steal your data, contact people on your database, sell your data, or share your data with any other party, except as required by law or, regarding contacting, except in response to a complaint. Only carefully selected, authorized personnel have access to view your data. We do not hold your data hostage. We do not make it difficult for you to reclaim it. You may export (download) your data from us at any time so long as we have a copy. We will use and disclose the information in your Data only for one or more of the following purposes:

  1. To help enforce compliance with our Terms of Use and applicable law including, but not limited to, helping to create white lists and black lists, to develop and test algorithms, heuristics and other methods and tools for detecting violations, and to apply those methods and tools.
  2. To bill and collect sums owed to us.
  3. To protect the rights and safety of us and our employees, Customers, owners, officers and others.
  4. To meet legal requirements such as complying with court orders and valid subpoenas.
  5. To prosecute and defend a court, arbitration or similar proceeding.
  6. To support and improve the services we offer including adding features and providing benchmarking and other comparison information based on aggregating and analyzing data.
  7. To transfer your information in the event of the sale of all, or substantially all, of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such an event, any acquirer will be subject to our obligations under this Privacy Policy.
  8. To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
  9. To provide customer support and obtain feedback about our Services, but only for and from the Customer whose Personal Information and User Data are being used.
Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Protection

Taxpal shall collect, handle and store personal data of individuals and institutions to meet the data protection standards as stipulated in data protection policy .

5.0 No Warranties

This Website is provided “as is,” with all faults, and Taxpal makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

6.0 Limitation of Liability

In no event shall Taxpal, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Taxpal, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7.0 Indemnification

You hereby indemnify to the fullest extent Taxpal from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

8.0 Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

9.0 Variation of Terms

We reserve the right to revise these Terms at any time as it sees fit, and by using this Website/Application you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

10.0 Assignment

Taxpal shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11.0 Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Taxpal and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

12.0 Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Lagos, Nigeria for the resolution of any disputes.

13.0 Complaints Procedure

If you have a question or complaint about this website, please contact: [email protected]